How Iron Mountain Hot Springs Increased Revenue and Improved Guest Experience with accesso Freedom

The hands-on support from the accesso team, was instrumental in making this transition smooth and effective. Our guests appreciate the convenience of mobile ordering and we've seen a significant boost in mobile order revenue. This technology has put us in a good spot for future growth.

Summary

Iron Mountain faced significant challenges when transitioning from a no-reservation system to a structured reservation model due to the global pandemic. The facility needed to streamline operations and enhance the customer experience. By implementing accesso Freedom, Iron Mountain achieved enhanced reporting, and improved customer experience, increased revenue, and higher staff satisfaction.